Shipping & Delivery

Shipping & Delivery

Your Jewellery, At Your Door. Safely.

Every order is transit insured, packed securely, and tracked end-to-end. We don't let go of responsibility until it's in your hands.

Transit Insured
Free Delivery India-wide
Ships to 200+ Countries
Tamper-proof Packaging
Built For You
10–15
Business Days

Made-to-Order

Most KuberBox pieces are manufactured specifically for you after your order — your chosen gold purity, colour, diamond grade. This takes time, but the result is a piece made to your exact specifications.

Includes manufacturing, quality check, certification, and packaging before it ships.

Ships Fast
4–6
Business Days

Ready to Ship

Some pieces are already in inventory, certified, and ready to go. These are dispatched within 1–2 days of your order and delivered in 4–6 business days.

Look for the "Ready to Ship" label on product pages for faster delivery.

Your Order's Journey

1
Order Placed
Day 1
2
Manufacturing
Days 1–8
3
QC & Certification
Days 8–10
4
Packed & Dispatched
Day 10–12
5
Delivered
Day 13–15

How We Ship

Transit Insurance

Every order is fully insured in transit. If lost or damaged in shipping, we reship at no cost to you.

Tamper-proof Packing

Shipped in tamper-evident security envelopes inside branded KuberBox packaging. Arrives as unboxed.

Live Tracking

Automated SMS and email updates at every stage. Track your order anytime via your account or our tracking page.

Doorstep Delivery

We deliver to 22,000+ pin codes across India. No P.O. Boxes. A valid phone number is required for all orders.


India Shipping Rates

Order Type Shipping Delivery Time Cost
All India Orders Standard (insured courier) 4–6 days after dispatch Free
Made-to-Order Standard (insured courier) 10–15 business days total Free
Ready to Ship Express (insured courier) 4–6 business days total Free
Note: Delivery timelines are estimates from dispatch date. Remote pin codes may take 1–2 additional days. We do not ship to P.O. Boxes.

What If Something Goes Wrong?

Lost in transit? We'll reship the product to you at zero additional cost. Our liability doesn't end at dispatch — it ends when the piece is safely in your hands.
Package looks tampered? Don't accept the delivery. Contact us immediately at yourfriends@kuberbox.com or +91 120 690 2222 and we'll resolve it.
Want to return it? We offer 30-day no-questions-asked returns with free doorstep pickup. See our full Returns & Refunds policy →

Questions About Your Order?

Our Customer Delight team is available Mon–Sat, 10:30 AM – 7:00 PM IST.

WhatsApp Us All Contact Options