International Shipping
International Shipping
We Ship Anywhere You Are — 200+ Countries.
Your KuberBox piece, safely insured and tracked, delivered to your door wherever in the world that may be.
Shipping Options
Recommendation: Economy shipping via India Post has been largely superseded by our premium option. For the safety and tracking quality of your jewellery, we strongly recommend FedEx/UPS/DHL.
Countries We Ship To
We ship to 200+ countries worldwide, except Pakistan.
United States, United Kingdom, Canada, Australia, Germany, France, Italy, Netherlands, Switzerland, Sweden, Spain, Norway, Ireland, Austria, Belgium, Denmark, Finland, Greece, Portugal, Poland, Hungary, Czech Republic, New Zealand, Singapore, Malaysia, Thailand, Japan, South Korea, China, Hong Kong, UAE, Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, South Africa, Nigeria, Kenya, Egypt, Brazil, Argentina, Chile, Mexico, Peru, Colombia, Russia, Ukraine, Turkey, Israel, Indonesia, Vietnam, Philippines, and many more.
Not sure if we ship to your country? Email us at yourfriends@kuberbox.com — there's a high chance we do.
United States, United Kingdom, Canada, Australia, Germany, France, Italy, Netherlands, Switzerland, Sweden, Spain, Norway, Ireland, Austria, Belgium, Denmark, Finland, Greece, Portugal, Poland, Hungary, Czech Republic, New Zealand, Singapore, Malaysia, Thailand, Japan, South Korea, China, Hong Kong, UAE, Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, South Africa, Nigeria, Kenya, Egypt, Brazil, Argentina, Chile, Mexico, Peru, Colombia, Russia, Ukraine, Turkey, Israel, Indonesia, Vietnam, Philippines, and many more.
Not sure if we ship to your country? Email us at yourfriends@kuberbox.com — there's a high chance we do.
Please note: All international orders must comply with local laws and regulations of the destination country.
Good to Know
- KuberBox is fully liable for the jewellery until it reaches you.
- Import duty, VAT, and customs fees are your responsibility. Check your country's import regulations before ordering. We cannot predict or control these fees.
- All packages are shipped in tamper-proof security envelopes with full insurance.
- We do not ship to P.O. Boxes.
- A valid phone number is required for every international order.
- Automated tracking updates are sent to your email and phone at every stage.
- International orders do not qualify for 30-Day Returns or Lifetime Exchange. We do accept repair or replacement requests for manufacturing defects — return shipping costs are borne by you.
- KuberBox may cancel and fully refund your order if we cannot service your address or if the product is unavailable.
- Payment must be in foreign currency (not INR) for all international shipping addresses.
- A 4.5% currency conversion charge applies to Razorpay international payments to offset gateway fees.
How to Order
- Our website auto-detects your location and shows prices in your local currency.
- Switch currency anytime via the top-left selector (desktop) or menu (mobile).
- Add products to cart and proceed to checkout.
- Create an account or log in, then provide your international shipping address and phone number.
- Select your preferred shipping method and payment mode, then place your order.
- Pay in your local currency via Razorpay (AUD, GBP, CAD, EUR, HKD, NZD, SGD, USD accepted).
International Order FAQs
How do I pay for an international order?
Pay via Razorpay in any accepted foreign currency: AUD, GBP, CAD, EUR, HKD, NZD, SGD, or USD. If the online checkout doesn't work for you, contact us and we'll send a direct Razorpay payment link. You do not need a Razorpay account — click "Pay as Guest" on the Razorpay page.
I'm outside India but want delivery inside India. Can I pay in INR?
Yes — if the delivery address is in India, you can pay in INR using any Indian card or payment method on our website's payment gateway.
I'm in India but want to send to someone abroad. Can I pay in INR?
Unfortunately no. International orders with a foreign delivery address require payment in foreign currency due to export regulations. Some customers have asked friends or family abroad to make the payment on their behalf.
If I order multiple products, do I pay shipping twice?
No. We merge all products into one shipment and you pay the shipping charge only once, regardless of how many items are in the order.
Why is there a 4.5% surcharge on Razorpay payments?
Razorpay charges approximately 10% on international card transactions (gateway fee + currency conversion). To offset this while keeping it fair, we pass on 4.5% to international buyers. This is standard practice for international e-commerce payments.
My Razorpay payment is failing. What should I do?
Common reasons:
• You may be using an Indian card (only international cards accepted for foreign addresses)
• Your bank may have blocked the transaction as unusual — call your bank to authorise it
• You may have reached a spending limit on your card
• The billing address on file with Razorpay may not match your card
If none of these resolve it, email us at yourfriends@kuberbox.com and we'll send a direct payment link.
• You may be using an Indian card (only international cards accepted for foreign addresses)
• Your bank may have blocked the transaction as unusual — call your bank to authorise it
• You may have reached a spending limit on your card
• The billing address on file with Razorpay may not match your card
If none of these resolve it, email us at yourfriends@kuberbox.com and we'll send a direct payment link.
Why do I have to pay import duty? What if I don't?
Import duties are levied by your country's customs authority when imported goods arrive. This is a government charge, not a KuberBox charge. If you don't pay the import fees, your package will be held by customs and eventually returned to us. In this case, KuberBox cannot issue a refund for the order or shipping charges.
Can I return or cancel an international order?
International orders cannot be cancelled or returned. However, we do accept repair and replacement requests for manufacturing defects — you'll need to bear the cost of shipping the item back to India and the re-shipping cost.